Stax Editor’s Score: 87/100
| Pricing | 35/100 |
| Contract | 100/100 |
| PCI compliance | 100/100 |
| Early termination tee | 100/100 |
| Fast deposits | 100/100 |
Why Stax Is Best for High-Revenue Businesses
With a tiered, flat-rate pricing model, Stax is our top credit card processor for businesses that generate annual revenues of $500,000 or more. Stax features a variety of hardware and point-of-sale (POS) system choices, as well as numerous free integrations. The company also offers add-ons, like the ability to store card information, sales tracking, and brand customization for invoices, receipts and websites.
Pros
- Flat-rate pricing and tiered plans allow high-volume businesses to scale up their processing service as they grow and spread out fixed costs.
- Stax offers a variety of customer service options, including phone support, live chat, email and a FAQs knowledge center.
- You can set up recurring subscription transactions and store customer payment information.
- It integrates with most POS providers and offers a wide variety of additional features, including report generation and invoicing.
Cons
- The high price may put the service out of reach for small businesses on a budget.
- No proprietary hardware is available, so you must purchase your own hardware.
Usability
Stax offers a centralized dashboard that provides an overview of the metrics that are most important to your business.
Source: Stax
We found Stax’s user interface to be straightforward, feature-rich and fairly intuitive. The software goes well beyond the technology offered by most payment processors, and Stax boasts better functionality than many POS packages that provide similar capabilities.
A panel on the left side lists Stax’s main features, including report generation, payments, invoices and disputes. The main dashboard displays information such as settlements and deposits, as well as sales and refunds. Stax’s advanced customization allows users to edit their display settings for things such as color-coding.
One popular feature of Stax is its recurring payments system, which allows business owners to securely store payment information and schedule payments down to the exact day. If customers change payment methods, you can simply edit their information rather than set up a new payment profile.
We found the Stax Pay mobile app to be similarly well developed, with a sleek, easy-to-use interface, although some customer reviews complain about technical issues with the mobile card reader hardware.
All of Stax’s systems are PCI compliant with no liability for the business owner, which takes care of a technical challenge that frustrates many small businesses.
Stax Features
| Credit card terminals | Stax offers a range of card readers and payment gateway integrations. |
| Security | All systems are fully PCI compliant; Stax ensures encryption on all devices. |
| POS integration | Stax integrates with various POS systems, including ShopKeep, Revel and Vend. |
| Customer support | There is 24/7 customer support by phone, email, or live chat, as well as a FAQs knowledgebase on Stax’s website. |
| Mobile payments | The Stax Pay mobile app allows you to process transactions, review sales metrics and more. |